Privacy Policy

Effective January 1, 2026

Muscatine Concrete, muscatineconcrete.com, estimates@muscatineconcrete.com

Who this policy covers

This policy explains how Muscatine Concrete handles the information you share with us through this website, whether you're just reading about driveways and patios or asking us to come out and look at a slab. We're a concrete contractor in Muscatine, IA, and we keep this short and in plain language so you can see exactly what happens to your details.

It applies to every page on this site, starting with our home page, and to the messages you send us through the site. If you want to know more about who we are before you reach out, our about page has that.

What information we collect through forms and calls

When you fill out our estimate request form, we collect what you type into it. That's usually your name, phone number, email address, the address of the job and a description of the work, like a cracked driveway or a patio you'd like poured.

Our contact form is run by an outside form service, so the details you enter are stored by that service on our behalf until we read them. When you call us at (563) 261-8613 or email us, we keep a record of your number, address or message so we can get back to you.

We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website, and we ask that you don't send them.

Analytics and cookies

Like most websites, this one may use basic analytics to count visits and see which pages people read, so we know whether our pages are answering the questions homeowners actually have. That information is general, such as the page you viewed, the type of device and browser you used, roughly where you were connecting from and how you found the site.

Analytics tools and our form service can place cookies, which are small files your browser saves, so they can tell one visit from another. You can block or delete cookies in your browser settings, and the site will still work for reading pages and sending us a request.

How we use your information

We use what you send us to answer your question, set up an estimate, plan and schedule your job and follow up afterward if something needs attention. We use analytics only to understand how the site is used and to make it clearer.

We don't sell your information, and we don't rent or trade it to other businesses for their marketing. We'll only send you messages about your request or your job, not a mailing list you didn't ask to join.

Who else may see it

The services that keep this website and our forms running can handle your information because they store or process it for us, and they're not allowed to use it for their own purposes under their terms with us.

We may also share information if the law requires it, such as a court order, or if it's needed to protect our customers, our crew or our business from fraud or harm.

How long we keep it

We keep estimate requests and job records for as long as we need them to do the work, stand behind it and keep the business records the law expects of us. If you reached out and we never did a job together, we don't keep your details longer than we have a reason to.

Analytics data is kept in summary form by the analytics provider under its own retention settings.

Your choices and rights

You can ask us what information we have about you, ask us to correct it or ask us to delete it, and we'll do that unless we have to keep a record for legal or tax reasons. You can also ask us to stop contacting you at any time.

Depending on the state you live in, you may have additional privacy rights, and we'll honor a request made under them. We may ask you to confirm who you are first, so we don't hand your details to someone else.

Children's privacy

This website is meant for adults arranging work on a home or property, and we don't knowingly collect information from children under 13. If you believe a child has sent us information, let us know and we'll delete it.

Keeping your information safe

We limit who on our team can see your details to the people who need them to handle your job, and we use reputable services to run the site and forms. No website or email system is perfectly secure, though, so we can't promise that information sent over the internet will never be intercepted.

Changes to this policy

If we change how we handle information, we'll update this page. The version posted here is the one that applies.

How to raise a privacy concern

If you have a question about this policy, want to make a request about your information or think we've handled something the wrong way, reach out through our contact page or call us at (563) 261-8613. Tell us what you need and how to reach you, and we'll reply within 1 business day.